www baji Privacy Policy

www baji places the highest importance on the privacy of its users. The purpose of this Policy is to clearly inform you what information about you is collected — and how it is managed — when you access the www baji platform, complete registration, play games, or carry out financial transactions.

This Policy applies to the www baji main website, mobile applications (Android and iOS), and all digital services we provide. Third-party websites or services — links to which may occasionally appear on our platform — are governed by their own privacy policies, and www baji is not responsible for them.

If you have any questions about this Policy, please contact our support team. We provide assistance in Bengali and English via live chat and email, 24 hours a day, seven days a week.

2.1 Information Provided at Registration

When opening an account at www baji, you are required to provide certain information. This information is needed to verify your identity and provide secure services.

• Full name (as per national identity card details)
• Date of birth (for age verification — 21 and above)
• Mobile number and email address
• Banking and mobile financial service details (bKash, Nagad, Rocket, Upay)
• Password (stored in encrypted form, never in plain text)

2.2 Automatically Collected Information

When you use www baji, certain technical information is collected automatically. This information helps ensure the security and functionality of the site.

• IP address and device identifier information
• Browser type and operating system information
• Time spent on the site, pages visited, and click patterns
• Login times, game history, and transaction records
• Information obtained from cookies and similar tracking technologies

2.3 Information from Communications

When you contact our customer support team via live chat or email, the content of that conversation may be recorded. This is used to improve service quality and to provide accurate assistance in future interactions.

www baji uses your information only for specific and legitimate purposes. These purposes are set out in detail below.

3.1 Account Management and Verification

Your information is used to complete your registration, verify your identity (particularly age verification — 21 and above), and keep your account secure. This process is essential for preventing fake accounts and fraudulent activity.

3.2 Processing Financial Transactions

Your financial information is used to carry out deposit and withdrawal transactions properly. Information is verified as relevant to ensure the highest level of security for financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

3.3 Improving Service Quality

By analysing how you use the platform, www baji improves the overall experience. Factors such as which games are played most and where users encounter problems are reviewed to enhance the effectiveness of the service.

3.4 Communications and Notifications

Your mobile number and email may be used to send you important account updates, security alerts, and relevant promotional information. If you do not wish to receive promotional messages, you can turn them off from your account settings after logging in.

3.5 Fulfilling Legal Obligations

Retaining certain information and sharing it with authorities when required — for anti-money laundering (AML), counter-terrorism financing, and compliance with applicable legal obligations — is part of our legal responsibility.

www baji does not sell your personal information to any third party. However, information may be shared with specified parties in certain circumstances.

4.1 Service Provider Partners

We work with trusted third-party service providers for activities such as payment processing, managing technical infrastructure, fraud detection, and customer service. All such partners operate under strict confidentiality agreements, and only the information necessary for a specific task is shared with them.

4.2 Legal Authorities

We are required to provide relevant information to the appropriate authorities to comply with court orders, lawful requests from investigative agencies, or applicable legal obligations. In such cases we always provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a merger, acquisition, or significant business restructuring, user information may be transferred to the relevant new party. In such a situation you will be informed in advance, and the protections under this Policy will continue to apply.

The www baji website and app use cookies and similar technologies. These are small data files stored on your device that help improve the functionality of the site and the user experience.

5.1 Essential Cookies

These cookies are essential for the basic operation of the site. They cover maintaining login status, security verification, and saving language preferences. Disabling these cookies will cause the site to stop working properly.

5.2 Analytics and Performance Cookies

These cookies collect information to understand which parts of the site are used most and where errors appear. This information is analysed in aggregate form and is not used to identify any individual.

5.3 Cookie Controls

You can decide whether to accept or reject cookies from your browser settings. However, disabling essential cookies may cause problems with logging into your account and using many features.

www baji uses industry-standard technical and procedural security measures to protect your information. The main security layers are described below.

6.1 Encryption

All information sent to and received from the site is encrypted using SSL (Secure Socket Layer) technology. Passwords and financial information are never stored in plain text — they are stored using strong hashing algorithms.

6.2 Access Controls

Access to your information is restricted to a limited number of authorised staff. Each staff member can only access the information necessary for their specific role. All access is logged and reviewed regularly.

6.3 User Responsibilities

Alongside technical safeguards, your own role is also important. Use a strong password, do not share your login details with others, and be cautious if someone you do not know offers to carry out transactions on your behalf.

www baji retains your information only for as long as it is needed — not beyond that. The retention period depends primarily on the type of information and applicable legal obligations.

• Account information: for as long as the account is active and for a defined legal period after it is closed.
• Financial transaction records: as required by laws governing the operation of financial institutions.
• Communication records: generally 12 to 24 months, but may be longer if needed for dispute resolution.
• Technical logs: generally 6 to 12 months.

After the defined period, information is securely deleted or anonymised in a way that makes it no longer possible to identify you from it.

As a www baji user, you have certain rights over your own information. To exercise these rights, contact our support team.

8.1 Right to Access Your Information

Upon your request, www baji is obliged to inform you of what information it holds about you. This request will be fulfilled within a set timeframe after the verification process is completed.

8.2 Right to Correct Your Information

If your account contains incorrect or incomplete information, you may request that it be corrected. Changes to identity verification details may require additional verification.

8.3 Right to Close Your Account

You may request closure of your www baji account at any time. When the account is closed, information held for service delivery purposes will be deleted; however, certain information must be retained for a defined period under legal obligations.

8.4 Responsible Gambling Tools

Our Responsible Gaming section offers various tools to manage your gaming activity — such as setting deposit limits, taking a temporary break, or self-exclusion. Using these features has no effect on the security of your personal information.

www baji is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from any minor.

Age verification is mandatory during the registration process. If a user is found to be under 21 during identity verification, the account is immediately closed and the associated information is deleted.

If you believe a minor is using www baji, please notify our support team immediately.

www baji reserves the right to change or update this privacy policy when necessary. If any significant changes are made, you will be informed via email or a site notification before the changes take effect.

The "Last Updated" date shown at the top of the Policy always reflects the date of the current version. By continuing to use the site, you are considered to have accepted the updated Policy.

If you are looking for answers to frequently asked questions, you can visit our FAQ section — there you will find answers to many questions about accounts, transactions, and services.

If you have any questions, comments, or complaints about this privacy policy, please contact us. The www baji support team is available seven days a week, twenty-four hours a day in Bengali and English.

Contact Methods

• Live Chat: direct chat support available from any page on the site
• Email: [email protected]

When a privacy complaint is received, we generally provide an initial response within business days. More complex matters may take a little longer to resolve, but every complaint is taken seriously.

To learn more about www baji, visit our About Us page — there you will find detailed information about the platform's services, security, and values.